Trufulfillment provides an address for Amazon removal, and also assists with post-removal inspection, label replacement, return to Korea, and US FBA warehouse storage. You can apply for the removal service from the “Amazon Removal” menu after logging in. 1) Create a Trufulfillment account (click the login menu at the top right of the website →Sign Up) 2) After logging in, select the Amazon Removal menu under the account menu 3) Download and fill out the Removal form (Excel form, including removal address) 4) Upload the completed form If you apply for removal at Seller Central, removal will be carried out at about 10 Amazon warehouses (FC, Fulfillment Centers) in Canada. Depending on the quantity of products stored in FCs in each region, 1 or 2 pieces are individually wrapped and removed in box units. If the size is large or the quantity is large, it is removed in pallet units. Therefore, the removal fee is charged according to the package size (standard, oversize, pallet, etc.) received at the True Fulfillment warehouse. For detailed removal costs, please contact support@trufulfillment.ca. The removal period is usually 2-3 weeks, and 95% is completed. Depending on the delivery schedule from Amazon FC, it may take 4 weeks or longer. Trufulfillment also provides FNSKU replacement (label replacement) for removed products, inspection and repacking services for Amazon FBA restockable products.

If you need quality inspection by returning it to Korea after removing it from Amazon, or if you are planning to resell, we can help you ship back it to Korea. You can apply for the return service to Korea from the “Ship back to Korea” menu after logging in. Ship back to Korea are sent from Canada to Korea by air twice a week, and after arriving in Korea, delivery is made to the location desired by the customer in connection with the post office EMS. Tracking can be inquired through the postal EMS site after arriving in Korea. 1) Create a Trufulfillment account (click the login menu at the top right of the website →Sign Up) 2) After logging in, select the "Ship back to Korea" menu under the account menu 3) Select customs clearance method, enter recipient information, etc. 4) Fill out and upload item details form (Excel) Also, you can check the estimated cost through the function below the estimated amount in the “Ship back to Korea” menu

Trufulfillment assists in shipping to Amazon US FBA warehouse after Amazon removal. You can apply the service from the “Ship to Amazon US” menu after logging in. In addition, we provide the address of the US partner company to receive the shortest distance to the US Amazon FC from Trufulfillment Canada warehouse, and help customers reduce shipping costs. 1) Create a Trufulfillment account (click the login menu at the top right of the website →Sign Up) 2) After logging in, select "Ship to Amazon US" menu under the account menu 3) Follow the guide to create an Amazon Shipping plan (using an Amazon US account) 4) Upload related files (Shipping label, CI, PL) Delivery request is made within 24 hours after the application is submitted, and delivery is carried out in the most economical way through price comparison with UPS, Fedex, DHL, and USPS linked to the True Fulfillment system. For more information, please refer to the related posting Simultaneous FBA for Amazon Canada and Amazon USA (feat. Efficient warehouse operation) Doing Amazon Canada and Amazon US Simultaneous FBA Part 2

Trufulfillment is registered as an official importer with the Canada Revenue Agency (CRA) and can provide IOR for products imported into Canada. In order to provide an IOR, a commercial invoice (CI) and a packaging list (PL) are basically required. In addition, if you use UPS, we can help you with uninterrupted and prompt customs clearance by providing you with a business account# that allows you to use the UPS Brokerage service contracted with True Fulfillment. For more detailed inquiries, please contact support@trufulfillment.ca.

Amazon does not act as an importer (IOR) when goods are shipped directly to Amazon's Canadian warehouse via an express courier. Therefore, an official Canadian importer (IOR) is required, but if there is no IOR, customs clearance problems often cause goods to be pending in bonded warehouses. The best way is to import from Korea through a Canadian official importer (registered as an official importer with the Canada Revenue Agency (CRA)) such as True Fulfillment before shipping, and there are problems with customs clearance while being imported into Canada without an IOR. For products with a pending customs clearance, you can solve the customs clearance problem of pending products by providing post-IOR information through a customs broker. (It is not 100%, and in some cases it may be returned to the sender) True Fulfillment has a wealth of experience in solving similar issues and can assist with customs clearance through a business partnership with UPS Brokerage. For more detailed inquiries, please contact support@trufulfillment.ca.

If you want to sell a product through Amazon/your own mall in Canada, you must first send the product to Amazon Canada FC or Canada 3PL warehouse, and at this time, taxes related to import will be incurred. Canada imports are usually made through a Canadian local corporation/individual business owner with a BN (Business Number) or through registration as a NRI (Non-Resident Importer), and the resulting tariff (5% federal tax GST on most imported goods) levy) and customs clearance fees will be paid through the Canada Border Services Agency (CBSA). In addition, unlike Korea, Canada applies the FOB taxation principle, so freight is not subject to tax, and the FOB price declared for export becomes the import taxable price. Import duties vary depending on the type of imported item (HS code) and whether there is an FTA, and in many cases, customs duties are exempted by submitting proof of origin. Ex) In case of exporting milk cream (HS 0401.10-1000) with less than 1% fat to Canada at FOB price of $1,000 Tariff: $1,000 x 5% = $50 GST (Goods and Services tax, federal tax): ($1,000+$50) x 5% = $52.5 PST (Provincial Sales Tax, local tax): occurs when selling products (not generated when importing) True Fulfillment helps with import-related taxes through a local partner custom broker in Canada. You can contact us at support@trufulfillment.ca for more information.

A total of 20 Amazon FCs in Canada are located near major cities, providing fast service to a total of 3.8 million people. 1) Greater Toronto Area: 8 in total YYZ1 – 6363 Millcreek Drive, Mississauga, ON L5N 1L8Opened in 2011, this is Amazon’s first fulfillment warehouse in Canada. Storage space: 501,700 sq. ft. YYZ2 – 2750 Peddie Road, Milton, ON L9T 0K1Opened in 2013, this is Amazon’s second warehouse in Ontario. Storage space: 375,200 sq. ft. YYZ3 – 7995 Winston Churchill Blvd, Brampton, ON L6Y 5Z4Opened in 2013, this is Amazon’s third warehouse in the Greater Toronto area. Storage space: 521,600 sq. ft. YYZ4 – 8050 Heritage Road, Brampton, ON L6Y 0C9Opened in 2016, this was Amazon’s largest warehouse in Ontario until YYZ7's launch. Storage space: 868,100 sq. ft. YYZ7 – 12724 Coleraine Drive, Bolton, ON L7E 4L8Opened in 2019. Storage space: 1 million sq. ft. YYZ9 – 6351 Steeles Ave E, Scarborough, ON M1X 1N5Opened in 2020. Storage space: 1 million sq. ft. YOO1 – 789 Salem Rd N, Ajax, ON L1Z 0J2Opened in 2021, this is one of two Amazon’s most recent warehouses in Ontario. Storage space: 1 million sq. ft. YHM1 – 110 Aeropark Blvd, Mount Hope, ON L0R 1W0Opened in 2021, this is one of two Amazon’s most recent warehouses in Ontario. Storage space: 855,000 sq. ft. 2) Greater Vancouver Area (Greater Vancouver Area): Total 4< /p> YVR2 – 450 Derwent Pl, Delta, BC V3M 5Y9Opened in 2012, this is Amazon’s second fulfillment warehouse in Canada. It’s located south of Vancouver on Annacis Island. Storage space: 193,500 sq. ft. YVR3 – 109 Braid Street, New Westminster, BC V3L 5H4Opened in 2015, this is Amazon’s third fulfillment warehouse in Canada. It’s located at the New Westminster - Coquitlam border, near Highway 1 eastbound exit 40. Storage space: 548,000 sq. ft. YVR4 – 4189 Salish Sea Way, Tsawwassen, BC V4M 0B9Opened in 2020. Storage space: 450,000 sq. ft. YXX2 – 16131 Blundell Rd, Richmond, BC, V6W 0A3Opened in 2021, this is Amazon’s most recent warehouse in British Columbia. Storage space: 422,922 sq. ft. 3) Ottawa: 2 in total YOW1 – 5225 Boundary Rd, Navan, ON K4B 0L3The FBA center located next to Highway 417. Storage space: 1 million sq. ft. YOW3 – 222 Citigate Drive, Nepean, ON K2J 7C7 4) Montreal: 1 in total YUL2 – 3000 Rue Louis A Amos, Lachine, QC H8T 3P8Opened in July 2020, this is Amazon's first warehouse in Quebec province. 5) Alberta (2) in total YYC1 – 293069 Colonel Robertson Way and Crossiron Blvd, Calgary, AB T4A 1C6 Opened in 2018, this is Amazon’s first warehouse in Alberta, just north of Calgary. Storage space: 600,000 sq. ft. YEG2 - 27383 92 Ave Acheson, AB, T7X 2X2 Opened in 2023, 2.7M cubic feet storage space. 6) Edmonton: 1 in total YEG1 – 1440 39 Ave, Nisku, Leduc County, AB T9E 0B4 Opened in 2020, this is located at the Border Business Park in Leduc Country. Storage space: 1 million sq. ft.