Customs clearance issues during direct FBA warehousing through UPS

Recently, among customers who ship directly to Amazon Canada FBA warehouses through UPS (or UPS associated with express carriers such as Doro or Samyoung Logistics) in Korea, the cargo is pending in the UPS bonded warehouse due to customs clearance problems. there is.

This is most often the case when importing without an authorized importer (IOR) in Canada. In fact, the process of “customs clearance” is a procedure that the importer (the person who purchases the product from the exporter) is responsible for selling the imported product in the country in which it is imported, but in the Amazon ecosystem, Korean exporters sell goods using the Canadian Amazon platform. Simultaneously playing the role of a seller (importer) that does business, a situation that did not exist before e-commerce arises in which the exporter is responsible for “customs clearance”.

Here, Amazon does not act as an importer (IOR) for items that are directly received from overseas into Amazon warehouses, and (does not want to take on complicated procedures and responsibilities for imported restricted/prohibited items). In this case, the Canadian importer (IOR) Or you will need an importing agent. For example, True Fulfillment is a legal corporation registered with the Canadian Revenue Agency (CRA) to do import and export business. You must have an exporter number starting with RM held by this capable company.

For medium/large-sized companies that regularly export a large amount of cargo to Canada, customs clearance through an importer (i.e., a Korean corporation becomes the seller/exporter and a Canadian company becomes the buyer/importer) is the safest and most legal method. For small and medium-sized businesses such as Amazon Selling, importing small quantities of cargo through an import agency service (IOR) such as True Fulfillment is advantageous in terms of time and cost. This type of “agency service” has already been implemented in many forwarding businesses when importing and exporting to the US/Canada for a long time, but there is still a certain risk compared to official import/customs clearance, and mutual understanding of the risk between the exporter and the agency service company Based on this, the service has been in progress.

For the above reasons, True Fulfillment is a legitimate Canadian government NRI that allows a Korean corporation (exporter) to become an official Canadian importer in order to import for continuous Amazon sales after the initial stage of import for market test or small amount of Amazon FBA warehousing stage. (Non-resident Import) program registration is recommended. (View NRI-related forces)

Returning to the main topic, most issues pending customs clearance while importing into Canada without an importer (IOR) can usually be resolved by providing post-IOR information and paying the relevant customs duties. (However, if the imported goods are not dangerous goods or prohibited items). In addition, True Fulfillment enables faster and faster customs clearance through a formal customs clearance partnership agreement with UPS Customs Broker, and we are helping our customers with their difficulties based on our rich experience in solving the same situation for many years. For detailed inquiries, please contact support@trufulfillment.ca and we will reply as soon as possible.